Trace legal docs in one continuous page.

Trace is a digital platform available at https://www.trace-global.net that allows users to create and publish personal digital records on a global interactive map.

Each record is a user-generated entry connected to a selected point on the map. It may include a name, message, images, links, and other content, presented on a dedicated page that can be customized and shared.

The platform provides tools for customization, visibility, and interaction, including user profiles, engagement features, and content presentation options. Users can share their records via direct links or QR codes and allow others to view and interact with them.

Trace operates as a one-time digital service. It does not provide subscriptions, physical goods, or ownership rights to any location or asset.

1. Introduction

Welcome to Trace, available at https://www.trace-global.net (“Platform”, “Service”, “we”, “us”, “our”).

By accessing or using the Platform, you agree to these Terms of Use. If you do not agree, please do not use the Service.

2. Description of Service

Trace provides a one-time digital service that allows users to create and publish personal digital records on an interactive global map.

Each purchase provides access to:

• creation of a digital record
• placement of the record on the map
• a dedicated public page
• generation of a digital Trace Card (PNG/PDF with QR code)
• storage and display of the record on the Platform

This Service is fully digital. No physical goods are provided.

3. Service Plans

Trace may offer different service plans (such as Basic, Pro, or Premium), which provide access to varying levels of features, customization, and limits.

Details of each plan, including pricing and available options, are displayed on the Platform at the time of purchase.

4. No Ownership or Property Rights

The Service does not grant:

• ownership of land or locations
• property rights
• legal claims to any geographic area

All records are digital representations only.

5. User Accounts

Users may create accounts to access features of the Platform.

You are responsible for:

• maintaining account security
• all activity under your account

6. User Content

Users may submit:

• names
• messages
• images
• links (including social links)
• other content

You confirm that:

• you have rights to the content
• it does not violate any laws

You grant Trace a non-exclusive, worldwide license to store, display, and publish your content.

7. User Features and Access

As part of the Service, users receive access to:

• a personal profile to manage records
• engagement metrics (views, likes, saves, interactions)
• record editing within defined limits
• customization tools (text styles, visuals, layout, content elements)
• a downloadable Trace Card
• public visibility and sharing tools

Users retain control over their content while Trace provides the infrastructure.

Each purchased record is stored in the user's account profile and remains accessible through the Platform.

Users may review, manage, and delete their records at any time through their profile dashboard.

Deletion of a record by a user does not automatically qualify the user for a refund and does not affect the completed status of the original digital service purchase.

Users may create Updates for eligible records, subject to the limits of their selected plan.

• Basic Plan: up to 1 update per record
• Pro Plan: up to 5 updates per record
• Premium Plan: up to 30 updates per record

An Update is an additional entry attached to an existing record that allows users to document new events, developments, or changes over time.

Each Update may be edited for up to one (1) hour after publication. After this editing period expires, the Update becomes locked from further modification.

Users may delete Updates at any time.

8. Prohibited Content

Users may not publish content that is:

• illegal
• hateful or discriminatory
• abusive or harassing
• violent or war-related
• explicit or adult
• related to gambling or restricted industries
• misleading or fraudulent
• infringing intellectual property

9. Moderation and Removal

Trace reserves the right to review content submitted by users.

We may remove, restrict, hide, or disable access to any content that we reasonably believe violates these Terms, Community Guidelines, applicable laws, or the safety and integrity of the Platform.

Content may be removed or hidden without prior notice where immediate action is considered necessary.

In some situations, we may contact the content owner and request voluntary corrections or modifications before taking enforcement action.

Users acknowledge that moderation decisions are made at the sole discretion of Trace.

10. Community Reporting System

Users may report records, updates, images, or other content that they believe violates these Terms or Community Guidelines.

Reports are reviewed by Trace administrators.

Submission of a report does not guarantee removal of content.

Actions may include no action, temporary hiding, permanent removal, or additional account review.

Reports may be submitted through Platform reporting tools or by contacting support@trace-global.net.

11. User Deletion of Content

Users may delete their records and Updates through their account profile.

Deletion of content does not automatically create a right to a refund.

The original digital service is considered delivered once the record has been created and made available on the Platform.

12. Payments

All payments are:

• one-time
• for digital services only

Prices are displayed before payment.

13. Refunds

Refunds are governed by the Refund Policy.

14. Service Delivery

The Service is delivered when:

• the record is created
• it is published
• the card is available

15. No Investment Disclaimer

This Service is not an investment and does not provide financial returns.

16. Availability

We do not guarantee uninterrupted access.

17. Limitation of Liability

Trace is not liable for:

• user content
• data loss
• indirect damages

18. Changes

We may update the Service or Terms at any time.

19. Partner Program

Trace may operate partnership, affiliate, ambassador, creator, or referral programs.

Approved partners may receive promotional codes, referral links, commissions, or other benefits as agreed individually.

Commission percentages and partnership conditions may vary between partners.

With the partner's consent, Trace may display names, nicknames, avatars, profile images, social media links, and creator information on the Platform.

Partner participation does not create an employment relationship with Trace.

20. User Responsibility

Users are solely responsible for all content, records, updates, images, links, and information they publish through the Platform.

Trace does not endorse or verify user-generated content.

21. Contact

support@trace-global.net

1. Introduction

This Privacy Policy explains how Trace collects, uses, and protects your personal data.

2. Information We Collect

Information you provide

• email
• name or username
• submitted content

Automatically collected

• IP address
• device information
• usage data

Payment data

We do not store full payment details.

3. Use of Data

We use data to:

• operate the service
• display records
• improve the platform
• ensure security

4. Public Data

User records may be publicly visible.

5. Data Sharing

We may share data with:

• payment providers
• hosting services
• analytics tools

We do not sell data.

6. Security

We take reasonable measures but cannot guarantee full security.

7. Data Retention

Data is stored as needed to provide the service.

8. User Rights

Users may request access, correction, or deletion.

9. Cookies

We use cookies for functionality and analytics.

10. Changes

We may update this policy.

11. Contact

support@trace-global.net

1. General Policy

TRACE provides a one-time digital service.

All purchases are considered final once the service has been delivered.

2. Delivery Definition

The service is considered delivered when:

• a digital record is created
• the record is published on the platform
• a digital card (PNG/PDF) is generated

3. Refund Eligibility

Refunds may be considered in the following cases:

• technical errors that prevent proper service delivery
• duplicate or accidental payments
• failed or incomplete transactions

In addition, we may review individual refund requests submitted by users and make decisions at our discretion.

4. Timeframe

Refund requests must be submitted within 48 hours of the transaction.

5. Record Removal

Users may remove their records at any time.

Record removal does not automatically qualify for a refund.

6. Contact

For refund requests, please contact:

support@trace-global.net

1. Service

Trace provides a one-time digital service.

2. Payment

• one-time fee
• no subscriptions

3. Included

• record creation
• publication
• card generation
• storage

4. Delivery

Service is delivered when:

• record is created
• record is published
• card is available

5. No Physical Goods

No shipping or physical delivery.

6. Access

Records are accessible online.

7. Failed Transactions

Contact support if issues occur.

8. Contact

support@trace-global.net

1. Overview

Users must follow respectful and lawful behavior.

2. Allowed Content

Personal, respectful content.

3. Prohibited Content

• illegal
• hate speech
• violence
• adult content
• gambling
• misleading content

4. Moderation and Notice

Trace may review content.

We may notify users before removal.

We may also remove content without notice.

5. Reporting

Users can report violations.

6. Enforcement

Violations may lead to removal or suspension.

7. Updates

Guidelines may change.

Sole Proprietor

Khrystyna Bolibrukh

Registration Number (TIN)

3845902843

Registered Location

Kyiv Region, Ukraine

Contact Email

support@trace-global.net

Support Response Time

Usually within 24–48 hours.

If you have any questions, please contact us:

Email: support@trace-global.net

We typically respond within 24–48 hours.

Trace is a digital platform available at https://www.trace-global.net that provides a one-time digital service for creating and publishing personal records on a global interactive map.

What the Service Is

Trace allows users to select a point on the map and create a personal digital record associated with that location.

Each record may include:

• name or identifier
• message or text content
• images or visual elements
• links (including social links)

The record is published as a dedicated page that can be accessed and shared.

What the User Receives

After payment, the user receives:

• a published digital record on the map
• a personal page displaying their content
• a downloadable digital Trace Card (PNG/PDF)
• a QR code linking to their record
• access to their profile and record management tools
• visibility and interaction features (views, likes, saves, engagement)

How the Service Works

• The user selects a location on the map
• The user creates and customizes their record
• The user reviews the record and selects a service plan
• After payment, the record is published
• The user receives access to their page and digital card

Service Model

• one-time payment per record
• no subscriptions
• fully digital service
• no physical goods

Important Notes

• The service does not provide ownership of land or locations
• The service is not an investment and does not generate financial returns
• All records are digital representations only

Delivery

The service is considered delivered when:

• the record is created and published
• the digital card is generated and accessible

Contact

For any inquiries:

support@trace-global.net