About Trace
Trace is a digital platform available at https://www.trace-global.net that allows users to create and publish personal digital records on a global interactive map.
Each record is a user-generated entry connected to a selected point on the map. It may include a name, message, images, links, and other content, presented on a dedicated page that can be customized and shared.
The platform provides tools for customization, visibility, and interaction, including user profiles, engagement features, and content presentation options. Users can share their records via direct links or QR codes and allow others to view and interact with them.
Trace operates as a one-time digital service. It does not provide subscriptions, physical goods, or ownership rights to any location or asset.
Terms of Use
1. Introduction
Welcome to Trace, available at https://www.trace-global.net (“Platform”, “Service”, “we”, “us”, “our”).
By accessing or using the Platform, you agree to these Terms of Use. If you do not agree, please do not use the Service.
2. Description of Service
Trace provides a one-time digital service that allows users to create and publish personal digital records on an interactive global map.
Each purchase provides access to:
- creation of a digital record
- placement of the record on the map
- a dedicated public page
- generation of a digital Trace Card (PNG/PDF with QR code)
- storage and display of the record on the Platform
This Service is fully digital. No physical goods are provided.
3. Service Plans
Trace may offer different service plans (such as Basic, Pro, or Premium), which provide access to varying levels of features, customization, and limits.
Details of each plan, including pricing and available options, are displayed on the Platform at the time of purchase.
4. No Ownership or Property Rights
The Service does not grant:
- ownership of land or locations
- property rights
- legal claims to any geographic area
All records are digital representations only.
5. User Accounts
Users may create accounts to access features of the Platform.
You are responsible for:
- maintaining account security
- all activity under your account
6. User Content
Users may submit:
- names
- messages
- images
- links (including social links)
- other content
You confirm that:
- you have rights to the content
- it does not violate any laws
You grant Trace a non-exclusive, worldwide license to store, display, and publish your content.
7. User Features and Access
As part of the Service, users receive access to:
- a personal profile to manage records
- engagement metrics (views, likes, saves, interactions)
- record editing within defined limits
- customization tools (text styles, visuals, layout, content elements)
- a downloadable Trace Card
- public visibility and sharing tools
Users retain control over their content while Trace provides the infrastructure.
8. Prohibited Content
Users may not publish content that is:
- illegal
- hateful or discriminatory
- abusive or harassing
- violent or war-related
- explicit or adult
- related to gambling or restricted industries
- misleading or fraudulent
- infringing intellectual property
9. Moderation and Removal
Trace may review, restrict, or remove content.
In some cases, we may notify users via their registered email and allow them to modify content.
However, we reserve the right to remove content without prior notice if necessary.
10. Payments
All payments are:
- one-time
- for digital services only
Prices are displayed before payment.
11. Refunds
Refunds are governed by the Refund Policy.
12. Service Delivery
The Service is delivered when:
- the record is created
- it is published
- the card is available
13. No Investment Disclaimer
This Service is not an investment and does not provide financial returns.
14. Availability
We do not guarantee uninterrupted access.
15. Limitation of Liability
Trace is not liable for:
- user content
- data loss
- indirect damages
16. Changes
We may update the Service or Terms at any time.
17. Contact
support@trace-global.net
Privacy Policy
1. Introduction
This Privacy Policy explains how Trace collects, uses, and protects your personal data.
2. Information We Collect
Information you provide
- name or username
- submitted content
Automatically collected
- IP address
- device information
- usage data
Payment data
We do not store full payment details.
3. Use of Data
We use data to:
- operate the service
- display records
- improve the platform
- ensure security
4. Public Data
User records may be publicly visible.
5. Data Sharing
We may share data with:
- payment providers
- hosting services
- analytics tools
We do not sell data.
6. Security
We take reasonable measures but cannot guarantee full security.
7. Data Retention
Data is stored as needed to provide the service.
8. User Rights
Users may request access, correction, or deletion.
9. Cookies
We use cookies for functionality and analytics.
10. Changes
We may update this policy.
11. Contact
support@trace-global.net
Refund Policy
1. General Policy
TRACE provides a one-time digital service.
All purchases are considered final once the service has been delivered.
2. Delivery Definition
The service is considered delivered when:
- a digital record is created
- the record is published on the platform
- a digital card (PNG/PDF) is generated
3. Refund Eligibility
Refunds may be considered in the following cases:
- technical errors that prevent proper service delivery
- duplicate or accidental payments
- failed or incomplete transactions
In addition, we may review individual refund requests submitted by users and make decisions at our discretion.
4. Timeframe
Refund requests must be submitted within 48 hours of the transaction.
5. Record Removal
Users may remove their records at any time.
Record removal does not automatically qualify for a refund.
6. Contact
For refund requests, please contact:
support@trace-global.net
Payment & Delivery Policy
1. Service
Trace provides a one-time digital service.
2. Payment
- one-time fee
- no subscriptions
3. Included
- record creation
- publication
- card generation
- storage
4. Delivery
Service is delivered when:
- record is created
- record is published
- card is available
5. No Physical Goods
No shipping or physical delivery.
6. Access
Records are accessible online.
7. Failed Transactions
Contact support if issues occur.
8. Contact
support@trace-global.net
Community Guidelines
1. Overview
Users must follow respectful and lawful behavior.
2. Allowed Content
Personal, respectful content.
3. Prohibited Content
- illegal
- hate speech
- violence
- adult content
- gambling
- misleading content
4. Moderation and Notice
Trace may review content.
We may notify users before removal.
We may also remove content without notice.
5. Reporting
Users can report violations.
6. Enforcement
Violations may lead to removal or suspension.
7. Updates
Guidelines may change.
Business Information
Sole Proprietor
Khrystyna Bolibrukh
Registration Number (TIN)
3845902843
Registered Location
Kyiv Region, Ukraine
Contact Email
support@trace-global.net
Support Response Time
Usually within 24–48 hours.
Contact Us
If you have any questions, please contact us:
Email: support@trace-global.net
We typically respond within 24–48 hours.
Business Overview
Trace is a digital platform available at https://www.trace-global.net that provides a one-time digital service for creating and publishing personal records on a global interactive map.
What the Service Is
Trace allows users to select a point on the map and create a personal digital record associated with that location.
Each record may include:
- name or identifier
- message or text content
- images or visual elements
- links (including social links)
The record is published as a dedicated page that can be accessed and shared.
What the User Receives
After payment, the user receives:
- a published digital record on the map
- a personal page displaying their content
- a downloadable digital Trace Card (PNG/PDF)
- a QR code linking to their record
- access to their profile and record management tools
- visibility and interaction features (views, likes, saves, engagement)
How the Service Works
- The user selects a location on the map
- The user creates and customizes their record
- The user reviews the record and selects a service plan
- After payment, the record is published
- The user receives access to their page and digital card
Service Model
- one-time payment per record
- no subscriptions
- fully digital service
- no physical goods
Important Notes
- The service does not provide ownership of land or locations
- The service is not an investment and does not generate financial returns
- All records are digital representations only
Delivery
The service is considered delivered when:
- the record is created and published
- the digital card is generated and accessible
Contact
For any inquiries:
support@trace-global.net